Kay’s Patient Reviews

I had a very poor and unprofessional experience. I went for acupuncture and left with a headache rather than any relief. The session also felt uncomfortable due to unsolicited personal opinions being shared, which I found inappropriate in a healthcare setting. This crossed professional boundaries and detracted significantly from the treatment. I expect practitioners to remain neutral, respectful, and focused on patient care. Unfortunately, that was not my experience, and I would not return.

Absolutely first class treatment. Friendly and very knowledgeable lady. Excellent treatment rooms, nice and warm, spotlessly clean. Four weeks treatment have seen a huge improvement to my problems. Highly recommended.

Kay is a master of her trade. I visited her for late pregnancy lower back pain and it quickly disappeared. Granted, the treatment unlocked a different issue but we fixed this in the next session. She is incredibly knowledgeable and passionate about what she does and explained acupuncture perfectly to a newbie. She is friendly, approachable and makes you feel at ease. Looking forward to my next appointment and recommending her to everyone I know!

I have been suffering from an Edema of my feet, legs and lower thighs. In 5 weeks Kay has managed to relieve symptoms drastically, I am now on a journey to recovery and normality in my walking. I highly recommend her treatment and giving me my life back.

My back has been problematic for a good number of years and I have had intermittent sessions with Kay during this time. Recently I had a severe episode which crippled my mobility. After 5 sessions with Kay I am now fully functional again and I shall attend monthly as a maintenance regime. I would not hesitate to recommend her. She is very knowledgeable, personable and makes the sessions enjoyable.

Kay is lovely to talk to and very knowledgeable, who would know that your tongue gives so much away about your health. I would recommend anybody to go and see her. 5/5

Would not recommend, had a session that resulted in significant discomfort/pain to which I assume was a misplaced acupuncture.

I went with a back problem which had been giving me problems for a few weeks with pain going down my left leg. After a consultation it was recommended that having a session of acupuncture would be the way forward. In a very serene setting I had three sessions and after each one my back eased up and got bette. No pains were felt when each needle went in and with the warmth of a heat lamp my back spasms soon eased.I would recommend the treatment for a bad back to anybody.

I have been seeing Kay Lam for acupuncture for some time now, and I have always found her to be highly experienced and knowledgeable in her field. She consistently provides thoughtful advice and genuine support, going above and beyond to ensure her clients feel cared for. I would highly recommend her services to anyone in need of acupuncture or holistic wellness support

Kay was fantastic and very well informative of the treatment and gave me lots of advice. After the treatment I felt relaxed and the pain over the next week started to subside. Highly recommend

I have been going to Kay for a few months now, this was initially with shoulder pain that I have suffered with for many years due to being a hair stylist however, she has also helped alot with anxiety and stress. Kay is very knowledgable with acupuncture but also takes the time to explain how eating certain foods can impact physical and mental health depending on your blood type. We always have a great chat and I always come out feeling relaxed. Thanks Kay. X

Kay is incredible!!! Not only is she skilled and extremely knowledgeable in what she does, she is also a really great person and I enjoy my sessions with her immensely. I have visited multiple acupuncturists and I have never had such a great experience than I have with Kay. Kay has brought down my stress levels and increased my energy levels, I feel so much calmer and happy. My partner has noticed the difference in me and has also started to see Kay too. We feel very thankful to have found her!

I have seen Kay for some acupuncture treatment to help with my sleep pattern and energy levels I would recommend Kay Lam to anyone that's need acupuncture treatment

I went to Kay after visiting a couple of other local Acupuncturists. Kay could tell just from looking at my tongue my symptoms! I have had TCM Acupuncture before but never got the detailed information from anyone else like Kay. She’s excellent, knowledgeable and so keen to help to try to get you balanced out and back on track. I wasted a lot of time going to other people and wish I had known about her before. Life changing and I cannot thank her enough for her support and positive energy. Many thanks Kay Lam you literally gave me my life back.

I have been having acupuncture with Kay on and off for 3 years whilst undergoing fertility treatment. Kay has a lot of knowledge and experience and I always come away feeling relaxed. I believe that the acupuncture helped me have my little boy and I could not be anymore grateful. Would recommend Kay and acupuncture to anyone who has pain or a health issue as it can really help. Thank you so much x Catherine x

Amazing knowledge, she takes the time to talk you through, making it a friendly, calming atmosphere. Definitely recommend to anyone

Fantastic service, always relaxing and very informative. Would definitely recommend

Having had spinal fusion in June 2021, I have constantly been searching for a way to manage pain in my lower back other than turning to prescription medications. Kay has been an integral part to managing my pain by having regular acupuncture sessions. Her knowledge and expertise is second to non. My pain has certainly reduced and in turn my wellbeing. Looks like you're stuck with me for the foreseeable Thanks Kay 😊

I have had 3 treatments from Kay so far and the physical changes I feel have been amazing. I would recommend to anyone struggling with a health condition to try Kay out. Kay treats you as an individual and assesses your health at each appointment and then applies the treatment to your current health needs. Thank you Kay

Kay is amazing. She is friendly, knowledgable and highly skilled. She always makes me feel at ease and her holistic and open approach to treatment means I feel confident and in control of my own health. I definitely recommend Kay Lam.

I've had back problems for 2 years now. I've tried chiropractor , physio , and the doctors with not much luck. I tried acupuncture for the first time and it really has helped. An added bonus is the kay knows how to read tounges !! Which revealed my diet was shocking. I took her advice and noticed a big difference in myself. After only two sessions I can feel the difference in my back , and as for my diet I have lots more energy and just feel much better. Highly recommended. Thank you.🙂

I first went to Kay to see if acupuncture would help me recover from a long-standing heel injury, which was making me feel quite low. A few months later my heel is much better and I'm feeling much more healthy and positive. Kay is a very caring and empathetic acupuncturist, with a wide ranging knowledge of nutrition and mycology (amongst other subjects) as well. Alongside the acupuncture benefits, I've learned a lot from speaking with her during my treatments. Highly recommended!

I had my first appointment with kay last week to see if she help me with my tinnitus. On my first visit kay picked up with other conditions that I have. After having two session's of acupuncture I am a lot calmer and that is helping my tinnitus, I had also has the best night's sleep in a very long time, after yesterday's treatment. I know I have a long way to go to get myself back on track with Kay's treatment my health and wellbeing will improve.

Very friendly and helpful, loads of info that I can utilise in my lifestyle to improve my digestive Health…Thankyou so much!

I went to Kay initially for fertility issues as I was starting treatment. Once I had my initial assessment it was clear there was a lot of work that needed to be done. I had lots of stress, anxiety and inflammation as a result. Not only did Kay help through acupuncture, she also gave me advice on nutrition, supplements and general lifestyle changes. I feel so much better within myself and I have a lot more energy. It has also really helped me through my fertility treatment. I always leave feeling calm and relaxed. Kay’s knowledge and commitment is truly outstanding. I honestly can’t thank her enough, she always goes above and beyond. If you are unsure about acupuncture please just try it, you really won’t regret it.

I have been going for accupuncture with Kay for over 3 years. Initially to relieve endometriosis pain, back pain & fertility issues. I have suffered since I was 15 (I’m now 41) I noticed very quickly my pain easing & I began having lighter more regular periods, sleeping better & my anxiety improving. I also took her advice on foods to avoid & which supplements to take. I caught covid in Nov 21 and was so poorly for 3 weeks, unable to get out of bed. Once I could, I went to see Kay thinking I’d never fully recover, I couldn’t take deep breaths or get up the stairs, but after 1 session I turned a huge huge corner, I continued to rest & after a second session I was back at work part time. I went weekly & within 4 weeks my breathing was back to normal. After 3 years of trying for a baby I became pregnant naturally after a short time of having accupuncture. Sadly, I lost the baby at 6 weeks, but through accupuncture Kay had already suspected something deeper was going on, so I went to the gp for certain blood tests and I found out I was miscarrying due to a blood condition which was causing inflammation in my body & blood clots. I continued with accupuncture reducing the inflammation and in August of last year I became pregnant with our miracle baby. Kay saw me weekly, each time after a session she would listen to my pulse reassuring me baby was fine & could tell the sex of baby as soon as 6 weeks pregnant! I gave birth almost 3 weeks ago to a beautiful baby girl and I know for certain that without Kay’s knowledge, understanding, commitment & support I would not have had the healthy pregnancy, birth & beautiful baby I have. She is now helping me recover from a section through accupuncture. I had an infection in my scar, Kay did needle points in that area and the infection has just cleared. In the 3 years of going to see Kay, I now class her as one of my closest friends. This is not just a job to Kay, her compassion & kindness to helping others such as myself are shown through her commitment & dedication to helping you get the results you want. Accupuncture, for me has become a part of my life. It has improved my quality of life, my anxiety and helped complete my family. To those who are debating accupuncture, please don’t hesitate as I am proof that Kay can literally change your health & your life. To Kay- Thank you will never seem enough. We will be forever indebted to you. You are an incredible person. Thank you so much for everything. Vicky xx

Kay Lam, Acupuncturist Extraordinaire! uses her superb and amazing needling skills to help keep my Mother well. She treats my Mother like her own Mother, even before the treatment starts she makes you feel healed as she cares so deeply about her patients. My Mother feels like a Million dollars under her care with her pains, tinnitus & digestion issues substantially improved and reduced. Apart from the acupuncture side she has vast amounts of knowledge on nutrition and supplements and she imparts this with a kind down to earth manner. The Lamberts range of supplements are brilliant, my Mother uses them regularly to help keep digestion issues at bay. Even though their is a language barrier(my Mum is Pakistani, can(mostly) understand but is not fluent in speaking the english language, with Kay she has no problem, Kay talks direct from Heart to Heart. We've experienced other acupuncturist but Kay is on another level entirely! My Mother worries & prays for Kay like her own daughter and Since finding Kay we never feel despondent about a health concern.

After suffering with chronic migraines for years and taking strong medication daily that was affecting my daily life I decided to search for some alternative therapy. Having never tried acupuncture before I went along to my first appointment with a very open mind. Even after my first consultation and treatment Kay advised me to change my diet. I found that I had some quite instant results positively affecting both my headaches and migraines as well as my daily life. Prior to my treatments I was suffering extreme fatigue, digestive problems and depression. I would highly recommend Kay, I'm now three months in and have never felt better both physically and mentally. The migraines have reduced dramatically, I have so much more energy and I've found the new diet has eliminated my IBS and gut issues.

Never used alternative therapies before but after suggestion, consulted Kay about varicose veins. My black & blue leg seems to be a healthier colour and the swellings have eased. Can't do any harm to try.

I have used Kay's services for a second time recently for a painful trapped nerve in my neck. I couldn't even lift my arm at first but within 4 weeks the pain had gone and I'm now back at work! I would highly recommend Kay's services she is very professional and helpful for any health issues that you have.

Kay is a very intuitive and highly-skilled acupuncturist who not only completely eradicated my allergies but had great knowledge about nutrition and general wellbeing too. I thoroughly enjoyed every session with Kay and always came away feeling calmer, clearer and ready to face the rest of the day. Could not recommend Kay or her acupuncture clinic enough.

I went for the first time on Saturday. I've been suffering from sciatica for 18 months and nothing else has helped. I limped in for my first appointment and walked out pain free. I cannot recommend highly enough

I had been suffering with food allergies for the last nine months. Kay immediately understood the problem and after seeing kay for only a few weeks I am now feeling more myself and not having to take antihistamines daily to stop the reaction I was having to foods. She has been amazing. She is very professional, caring and genuinely enjoys helping people. Can't thank her enough and I would highly recommend her to anyone having problems.

Started going to see Kay in September 2020. She is very warm and welcoming. Her practice is clean and tidy. She adhere to Covid regulations. I went to her for spinal pain after having surgery in 2016 and many session at physiotherapy and still suffering with pain after a months of session's but after around 10 sessions with Kay the pain was going away then I fell down a flight of stairs and ended up with a hematoma on my hip which Kay has successfully reduced down and the pain in my hip and back are so much more improved.

Before I met Kay I was very low and depressed. After my first appointment I felt a little relieved, I felt so comfortable and welcome. Since starting treatment with Kay I have felt less anxious my back pain has become more bare able. I would highly recommend Kay to anyone struggling with back pain, anxiety, struggling to get pregnant. Thank you Kay you have changed myself!

I went to Kay hoping for some relief from morning sickness. I was amazed to find that after only 2 sessions my sickness had eased and I was finally able to live my life properly again!! Highly recommended Kay Lam Acupuncture.

I’ve visited Kay for a number of sessions due to going through IVF. Kay was fab from looking at my diet to discussing which supplements might be the most appropriate to obviously providing acupuncture. Appointments were available to suit me and it felt a safe Covid secure environment. If you’re considering acupuncture then I’d definitely recommend Kay. I felt Kay provided a full package of treatment for me compared to other acupuncturist’s I’ve seen.

Kay is friendly and very accommodating. I am a professional dancer suffering with an injury, but glad to be able to say that I am currently feeling the benefits from Kay's treatments. Thank you Kay!

Seen Kay a couple of times, first with a bad stomach and this time with a bad back. Each time and two sessions and I feel totally fit again. Highly recommended!!

Went to see Kay with lower back pain I'd been suffering from it for quite awhile taking pain killers to help me get through. All I can say is Kay is a miracle worker after a couple of visits to her no more pain killers and no more pain can't thank her enough

Have known Kay for a long time and love coming to her. She’s very knowledgable and always gives fantastic advice. Couldn’t recommend her more highly!

I visited Kay just after Christmas and had cosmetic acupunture and microneedling. I was a bit apprehensive with it being my first time, but Kay was fantastic and put me at ease. I can't wait to visit again once she re opens after lockdown.

I have been seeing Kay for 5 months. After 5 miscarriages & 3 years of doctors who didn't know what the issue was, Kay found out within minutes of me walking through the door...amazing! Kay has even helped me with nutrition, my diet & supplements.  I'm very lucky to have found her just wish I had come to her 3 years ago. The price is good, the clinic is very relaxing & most importantly she is very knowledgeable. I would 100% recommend her.

Excellent result everytime. Knee no longer swollen. Mind rested.. less stressed

Would rate at least 6 stars if st all possible. Kay has done a fantastic job at reducing the level of pain. Thanks.

Excellent.

Been contemplating acupuncture? No excuses now as this is the place to go. Why not do as I did and give it a try?

I started seeing Kay about 5 years ago mainly for IBS symptoms, but she also helped me with other health issues I was having. I would definitely recommend seeing Kay and I feel much better even after just a few sessions. I now go for regular sessions to keep on top of any issues before they become any worse.

I have been seeing Kay for a few months and feel much better. Kay is professional and talks a lot of sense about how you are feeling. I will continue to see Kay as definitely see a benefit, she has improved my sleeping, reduced period pains and i generally feel much better.

I have been visiting Kay for a number of years for different issues. Kay has always been very informative, knowledgeable and is skilled with her treatments. Having been elsewhere for treatment, I've found Kay to be head and shoulders above the rest. I cannot recommend Kay enough. Don't waste your time and money going elsewhere. Kay is THE best in the north west!

I've known Kay for a long time and have been receiving treatment for anxiety and other issues over the years. I cannot recommend enough. If you're thinking about acupuncture treatment, go see Kay Lam!

I started going to see Kay as I’d heard accupuncture could help me to conceive. I was 41 so was willing to try everything. I started seeing Kay in September 2017 with weekly sessions and on October 19th I found out I was pregnant! Before seeing Kay I had fertility tests done at a clinic and the only thing they could come up with as a barrier was my age. I was watching what I ate and stopped drinking alcohol so I thought my body was in quite a good state to conceive. Kay picked up on things that might have been preventing me from conceiving and I was willing to change. With a few adjustments to my diet and some supplements along with the very relaxing accupuncture - I was pregnant! After this had sunk in I then worried about sustaining the pregnancy as I’d heard of so many women who hadn’t. I continued to see Kay throughout my pregnancy and can honestly say I felt brilliant. I gave birth to a perfect little boy in June age 42 and need to get back to see Kay asap. Thanks so much Kay - accupuncture is amazing!!! Sally xxx

I can honestly say Kay is the only person who has ever been able to get rid of my low back pain. Thank You so much.

I started seeing Kay about a year ago as had been struggling to conceive. I had weekly sessions and within 3 months had fallen pregnant. I have recently given birth to my son and I honestly can’t thank Kay enough for all her help and support throughout. Could not recommend highly enough.

When I first went to see Kay I was extemely nervous. She has calmed me down and helped me to get my self confidence back and I am even driving again. The treatment is so relaxng in lovely surroundings and Kay is so professional and caring. Highly recommended Jean Smith

She is brilliant, has helped with allergies,migraines, sports injuries and pregnancy for me. Highly recommended.q

I have been seeing Kay for a while now relating to various issues. Not only has the treatment worked and continues to work but Kay has given me advise that has helped me feel better in myself. I would recommend Kay with full confidence that she does her best and can help anyone. Thanks Kay 😊.

A great help with my shoulder problems. Pain has eased and I have better mobility. Kay is very helpful and her advice was most useful.

Amazing results.Severe life limiting leg pain which, despite numerous investigations, remained undiagnosed now resolving......I cant thank Kay enough.

I had to have ivf to get pregnant I went to Kay 6 months prior to my treatment, she is a lovely person and really helped me . I had a lot of anxiety and other issues as well as the Ivf treatment. I went to Kay whilst going through the treatment as well I felt so much better my anxiety was controlled and I completely believe the only reason I am 22 weeks pregnant is because of her . She knew I was pregnant just from my pulse incredible person. I got pregnant first time with Ivf and her strong knowledge in this area supported me . Thank you x

First class treatment very pleased with results from severe pain unable to walk now able to walk around with no pain and able to get on with my life. Thank you sincerely Edith.

I went to Kay Lam Acupuncture as she came highly recommended by my sister in law. I had health issues I had been struggling to get a diagnosis with for over a year and half. I never would have thought about acupuncture, and I wasn't really expecting much from it but since western medicine couldn't do anything for me I thought I might aswell try. I am so happy I went. First of all she is so nice and welcoming and makes you feel really comfortable. Also she gave me a diagnosis within 15 minutes. I completely will follow any of her health advise as she was able to give me insights into my health that specialist doctors could not explain. I definitely highly recommend Kay Lam Acupuncture.

Excellent in every respect- highly recommended..

I found Kay’s details online whilst researching about how acupuncture can help when trying to conceive. At this point, my husband and I had been trying to get pregnant for several months. When Kay carried out her initial consultation and treatment, it was apparent that I had quite a few issues that needed to be sorted out. I started to have regular weekly appointments and found the acupuncture to be so beneficial. I feel so relaxed when I have the treatments and often fall asleep during them! You can really tell that Kay is invested in every single patient. She gives fantastic advice and really cares about your progress. Kay also makes adjustments to her treatment rooms all the time – whether it is the addition of calming music, or mood lighting, she is always thinking of how to make her patients more relaxed and comfortable. My husband started to have acupuncture a few months after I started treatment as we had heard that it could be really beneficial for couples to have treatment together when trying to conceive. Like me, he found there were some underlying issues that he needed to resolve. After a few sessions, he felt that things had really improved. Eventually, we had IVF treatment and I continued to have acupuncture before, during and after embryo implantation. Kay kept me so calm throughout, and helped me to stay positive. The most amazing thing I found was that she could feel on my pulse point that something had changed in my energy after the implantation. I continued to go and have acupuncture every few days whilst I waited for the results of the pregnancy test. I can honestly say, that Kay has helped me so much in my journey to become pregnant. Not only through the acupuncture itself but through her expert advice, knowledge and experience. I am writing this review at 34 weeks pregnant. Yes – she was right, something had changed on my pulse that day! I honestly believe that our IVF was successful because we had both had acupuncture leading up to our treatment, and during it. Acupuncture has so many other benefits. I can’t remember the last time I had a cold! And before I started having acupuncture, I used to catch colds so easily! My sleep has also improved so much and my general outlook on life is much more positive, relaxed and calm. Thank you Kay – we couldn’t have done this without you!

First time having acupuncture, Kay made me feel at ease and the whole process very relaxing and professional. Would 100% recommend.

When insomnia was getting out of hand, The treatment given just worked. it simply worked. To go to bed feeling tired, then to fall asleep and to be able to get up in the morning and feel like i had actually slept was a "refreshing" change. thanks.

Couldn't recommended this lady enough very professional knows her stuff and I'm feel so much better after going for treatment

Having suffered an acute arthritis flair up last week I made an appointment at the doctors to be sent home with strong painkillers and anti inflammatory tablets being told rest would be my best option .2weeks later and still in pain I talked to a close friend who had tried acupuncture with Kay and decided it was worth trying . I'm so glad I contacted her straight away she put me at ease and booked me in for a consultation . What can I say my first treatment was fantastic ,she explained exactly what was going to happen in a friendly but professional manner. The clinic facilities are excellent and on ground level which was a god send as i was struggling to walk. Booked a 2nd appointment straight away as I felt so much pain relief from my first session. So if your thinking of trying acupuncture I would say get in touch with Kay you will not be disappointed by her .

Kay has been supporting me with acupuncture treatments during a really difficult time in my life. I can honestly say that having the treatments made me feel slightly more in control of a situation that was largely outside of my control. Kay has been available for me at some of the most inconvenient times, and I am really thankful to her for that, as it has felt like a safe haven. I was even scared of needles prior to visiting Kay, but I needn't have been. So if you're looking to try this out, really do give it a go, and Kay is the best around.

I would highly recommend Kay to anyone. Brilliant service and her clinic is a lovely and relaxing place to be.

I had been suffering from server back pain for months and had been using a chiropractor, spending well over £600. Unfortunately the pain did not getting any easier. I have now being seeing Kay for the last 5 weeks and, after the 3rd week, my back pain has decreased dramatically. I would definately recommend Kay to anyone.

I highly recommend Kay Lam acupuncture. The treatment I received and the results after a couple of treatments was astonishing. Definitely by far the best in the business. If anyone reading this has thought about acupuncture do not waste your time and money seeing anyone else but Kay Lam she really is the best in the industry.

Kay is by far the best acupunturist I have seen (having seen several over the years). I highly recommend going to see her for ANY health concerns you may have. She is thorough, professional, friendly and always keen to try a new approach or delve deeper into what may be the under lying problem. I often arrive with differing ailments or conditions and leave with them having vanished, she is brilliant!

one of the best ever !!!! seen Kay over the past few years for back pain, always have amazing results ,great understanding and careful treatment has done wonders for me ,

I have known Kay for two years as she has been treating me bi monthly. Initially when I met her I was struggling with headaches, sore muscles, swollen joints and generally feeling tired and lethargic. High blood pressure & poor cholestral. GP was useless so I was becoming frustrated. Within two minutes of treating me, Kate diagnosed me as gluten intolerant and suggested that I cut out wheat & gluten from my diet. Within nine months, I had lost two stones and was feeling like a new man. No aching muscles, no headaches, no swollen joints and far more energy. Unbelievable really and way beyond my expectation. I am now playing squash, cycling, rowing and whilst I have put a few pounds back on, I feel fantastic and still do. I can honestly say that Kay has helped turn my life around as I feel fit, energetic and my blood pressure & cholestral are as they should be. Go and see her, she is a genius and I cannot recommend her highly enough.

I has never had acupuncture until I went to see Kay for a massage. I got a warm welcome and tried some acupuncture to help relieve my stress along with nutritional advice. I would highly recommend treatment with Kay as it has helped to ease my period pain and headaches .