Kay’s Patient Reviews

Read about the experiences of others or add your own review.

LP P
2 months ago

I went to see Kay last week for the first time. I have a long standing back problem and various other symptoms largely related to menopause. Kay was fantastic and picked up on everything simply from looking at my tongue. I am feeling better already and my husband has commented that I am calmer. I am feeling hopeful for the future now.

Catherine Charnley
5 months ago

I have been having acupuncture with Kay on and off for 3 years whilst undergoing fertility treatment. Kay has a lot of knowledge and experience and I always come away feeling relaxed. I believe that the acupuncture helped me have my little boy and I could not be anymore grateful. Would recommend Kay and acupuncture to anyone who has pain or a health issue as it can really help. Thank you so much x Catherine x

samantha boardman
5 months ago

Amazing knowledge, she takes the time to talk you through, making it a friendly, calming atmosphere. Definitely recommend to anyone

Kate Dugdale
5 months ago

Fantastic service, always relaxing and very informative. Would definitely recommend

Jill Skermer
5 months ago

Having had spinal fusion in June 2021, I have constantly been searching for a way to manage pain in my lower back other than turning to prescription medications. Kay has been an integral part to managing my pain by having regular acupuncture sessions. Her knowledge and expertise is second to non. My pain has certainly reduced and in turn my wellbeing. Looks like you're stuck with me for the foreseeable Thanks Kay 😊

Anna Sherliker
5 months ago

I have had 3 treatments from Kay so far and the physical changes I feel have been amazing. I would recommend to anyone struggling with a health condition to try Kay out. Kay treats you as an individual and assesses your health at each appointment and then applies the treatment to your current health needs. Thank you Kay

R Hordern
5 months ago

Kay is amazing. She is friendly, knowledgable and highly skilled. She always makes me feel at ease and her holistic and open approach to treatment means I feel confident and in control of my own health. I definitely recommend Kay Lam.

John Wild
5 months ago

I've had back problems for 2 years now. I've tried chiropractor , physio , and the doctors with not much luck. I tried acupuncture for the first time and it really has helped. An added bonus is the kay knows how to read tounges !! Which revealed my diet was shocking. I took her advice and noticed a big difference in myself. After only two sessions I can feel the difference in my back , and as for my diet I have lots more energy and just feel much better. Highly recommended. Thank you.🙂

Delia MacMillan
6 months ago

I first went to Kay to see if acupuncture would help me recover from a long-standing heel injury, which was making me feel quite low. A few months later my heel is much better and I'm feeling much more healthy and positive. Kay is a very caring and empathetic acupuncturist, with a wide ranging knowledge of nutrition and mycology (amongst other subjects) as well. Alongside the acupuncture benefits, I've learned a lot from speaking with her during my treatments. Highly recommended!

Jane Perry
6 months ago

I had my first appointment with kay last week to see if she help me with my tinnitus. On my first visit kay picked up with other conditions that I have. After having two session's of acupuncture I am a lot calmer and that is helping my tinnitus, I had also has the best night's sleep in a very long time, after yesterday's treatment. I know I have a long way to go to get myself back on track with Kay's treatment my health and wellbeing will improve.

Karen Straszewska
7 months ago

Very friendly and helpful, loads of info that I can utilise in my lifestyle to improve my digestive Health…Thankyou so much!

Hannah
10 months ago

I went to Kay initially for fertility issues as I was starting treatment. Once I had my initial assessment it was clear there was a lot of work that needed to be done. I had lots of stress, anxiety and inflammation as a result. Not only did Kay help through acupuncture, she also gave me advice on nutrition, supplements and general lifestyle changes. I feel so much better within myself and I have a lot more energy. It has also really helped me through my fertility treatment. I always leave feeling calm and relaxed. Kay’s knowledge and commitment is truly outstanding. I honestly can’t thank her enough, she always goes above and beyond. If you are unsure about acupuncture please just try it, you really won’t regret it.

Vicky Bennett
11 months ago

I have been going for accupuncture with Kay for over 3 years. Initially to relieve endometriosis pain, back pain & fertility issues. I have suffered since I was 15 (I’m now 41) I noticed very quickly my pain easing & I began having lighter more regular periods, sleeping better & my anxiety improving. I also took her advice on foods to avoid & which supplements to take. I caught covid in Nov 21 and was so poorly for 3 weeks, unable to get out of bed. Once I could, I went to see Kay thinking I’d never fully recover, I couldn’t take deep breaths or get up the stairs, but after 1 session I turned a huge huge corner, I continued to rest & after a second session I was back at work part time. I went weekly & within 4 weeks my breathing was back to normal. After 3 years of trying for a baby I became pregnant naturally after a short time of having accupuncture. Sadly, I lost the baby at 6 weeks, but through accupuncture Kay had already suspected something deeper was going on, so I went to the gp for certain blood tests and I found out I was miscarrying due to a blood condition which was causing inflammation in my body & blood clots. I continued with accupuncture reducing the inflammation and in August of last year I became pregnant with our miracle baby. Kay saw me weekly, each time after a session she would listen to my pulse reassuring me baby was fine & could tell the sex of baby as soon as 6 weeks pregnant! I gave birth almost 3 weeks ago to a beautiful baby girl and I know for certain that without Kay’s knowledge, understanding, commitment & support I would not have had the healthy pregnancy, birth & beautiful baby I have. She is now helping me recover from a section through accupuncture. I had an infection in my scar, Kay did needle points in that area and the infection has just cleared. In the 3 years of going to see Kay, I now class her as one of my closest friends. This is not just a job to Kay, her compassion & kindness to helping others such as myself are shown through her commitment & dedication to helping you get the results you want. Accupuncture, for me has become a part of my life. It has improved my quality of life, my anxiety and helped complete my family. To those who are debating accupuncture, please don’t hesitate as I am proof that Kay can literally change your health & your life. To Kay- Thank you will never seem enough. We will be forever indebted to you. You are an incredible person. Thank you so much for everything. Vicky xx

Ammer Shah
11 months ago

Kay Lam, Acupuncturist Extraordinaire! uses her superb and amazing needling skills to help keep my Mother well. She treats my Mother like her own Mother, even before the treatment starts she makes you feel healed as she cares so deeply about her patients. My Mother feels like a Million dollars under her care with her pains, tinnitus & digestion issues substantially improved and reduced. Apart from the acupuncture side she has vast amounts of knowledge on nutrition and supplements and she imparts this with a kind down to earth manner. The Lamberts range of supplements are brilliant, my Mother uses them regularly to help keep digestion issues at bay. Even though their is a language barrier(my Mum is Pakistani, can(mostly) understand but is not fluent in speaking the english language, with Kay she has no problem, Kay talks direct from Heart to Heart. We've experienced other acupuncturist but Kay is on another level entirely! My Mother worries & prays for Kay like her own daughter and Since finding Kay we never feel despondent about a health concern.

Melanie Iddon
a year ago

After suffering with chronic migraines for years and taking strong medication daily that was affecting my daily life I decided to search for some alternative therapy. Having never tried acupuncture before I went along to my first appointment with a very open mind. Even after my first consultation and treatment Kay advised me to change my diet. I found that I had some quite instant results positively affecting both my headaches and migraines as well as my daily life. Prior to my treatments I was suffering extreme fatigue, digestive problems and depression. I would highly recommend Kay, I'm now three months in and have never felt better both physically and mentally. The migraines have reduced dramatically, I have so much more energy and I've found the new diet has eliminated my IBS and gut issues.

John Murphy
a year ago

Never used alternative therapies before but after suggestion, consulted Kay about varicose veins. My black & blue leg seems to be a healthier colour and the swellings have eased. Can't do any harm to try.

Kevin Spencer
a year ago

I have used Kay's services for a second time recently for a painful trapped nerve in my neck. I couldn't even lift my arm at first but within 4 weeks the pain had gone and I'm now back at work! I would highly recommend Kay's services she is very professional and helpful for any health issues that you have.

Laura Bennett
2 years ago

Kay is a very intuitive and highly-skilled acupuncturist who not only completely eradicated my allergies but had great knowledge about nutrition and general wellbeing too. I thoroughly enjoyed every session with Kay and always came away feeling calmer, clearer and ready to face the rest of the day. Could not recommend Kay or her acupuncture clinic enough.

louise cox
2 years ago

I went for the first time on Saturday. I've been suffering from sciatica for 18 months and nothing else has helped. I limped in for my first appointment and walked out pain free. I cannot recommend highly enough

anne Broadbent
2 years ago

I had been suffering with food allergies for the last nine months. Kay immediately understood the problem and after seeing kay for only a few weeks I am now feeling more myself and not having to take antihistamines daily to stop the reaction I was having to foods. She has been amazing. She is very professional, caring and genuinely enjoys helping people. Can't thank her enough and I would highly recommend her to anyone having problems.

Diane Boyd
3 years ago

Started going to see Kay in September 2020. She is very warm and welcoming. Her practice is clean and tidy. She adhere to Covid regulations. I went to her for spinal pain after having surgery in 2016 and many session at physiotherapy and still suffering with pain after a months of session's but after around 10 sessions with Kay the pain was going away then I fell down a flight of stairs and ended up with a hematoma on my hip which Kay has successfully reduced down and the pain in my hip and back are so much more improved.

SmilerEm
3 years ago

Before I met Kay I was very low and depressed. After my first appointment I felt a little relieved, I felt so comfortable and welcome. Since starting treatment with Kay I have felt less anxious my back pain has become more bare able. I would highly recommend Kay to anyone struggling with back pain, anxiety, struggling to get pregnant. Thank you Kay you have changed myself!

Elizabeth Wardley
3 years ago

I went to Kay hoping for some relief from morning sickness. I was amazed to find that after only 2 sessions my sickness had eased and I was finally able to live my life properly again!! Highly recommended Kay Lam Acupuncture.

Samantha P
3 years ago

I’ve visited Kay for a number of sessions due to going through IVF. Kay was fab from looking at my diet to discussing which supplements might be the most appropriate to obviously providing acupuncture. Appointments were available to suit me and it felt a safe Covid secure environment. If you’re considering acupuncture then I’d definitely recommend Kay. I felt Kay provided a full package of treatment for me compared to other acupuncturist’s I’ve seen.

Georgina Cartwright
3 years ago

Kay is friendly and very accommodating. I am a professional dancer suffering with an injury, but glad to be able to say that I am currently feeling the benefits from Kay's treatments. Thank you Kay!

Guy Tomlinson
3 years ago

Seen Kay a couple of times, first with a bad stomach and this time with a bad back. Each time and two sessions and I feel totally fit again. Highly recommended!!

Steve Catterall
3 years ago

Went to see Kay with lower back pain I'd been suffering from it for quite awhile taking pain killers to help me get through. All I can say is Kay is a miracle worker after a couple of visits to her no more pain killers and no more pain can't thank her enough

Eleanor Waite
3 years ago

Have known Kay for a long time and love coming to her. She’s very knowledgable and always gives fantastic advice. Couldn’t recommend her more highly!

Sarah Kay
3 years ago

I visited Kay just after Christmas and had cosmetic acupunture and microneedling. I was a bit apprehensive with it being my first time, but Kay was fantastic and put me at ease. I can't wait to visit again once she re opens after lockdown.

Lucy Sumner
4 years ago

I have been seeing Kay for 5 months. After 5 miscarriages & 3 years of doctors who didn't know what the issue was, Kay found out within minutes of me walking through the door...amazing! Kay has even helped me with nutrition, my diet & supplements.  I'm very lucky to have found her just wish I had come to her 3 years ago. The price is good, the clinic is very relaxing & most importantly she is very knowledgeable. I would 100% recommend her.

Nikkie
4 years ago

Excellent result everytime. Knee no longer swollen. Mind rested.. less stressed

Sonia Sandland
4 years ago

Would rate at least 6 stars if st all possible. Kay has done a fantastic job at reducing the level of pain. Thanks.

Excellent.

Kevin Watson
4 years ago

Been contemplating acupuncture? No excuses now as this is the place to go. Why not do as I did and give it a try?

Louise Cropper
4 years ago

I started seeing Kay about 5 years ago mainly for IBS symptoms, but she also helped me with other health issues I was having. I would definitely recommend seeing Kay and I feel much better even after just a few sessions. I now go for regular sessions to keep on top of any issues before they become any worse.

Jenn Mcdonough
5 years ago

I have been seeing Kay for a few months and feel much better. Kay is professional and talks a lot of sense about how you are feeling. I will continue to see Kay as definitely see a benefit, she has improved my sleeping, reduced period pains and i generally feel much better.

Marc Wroe
5 years ago

I have been visiting Kay for a number of years for different issues. Kay has always been very informative, knowledgeable and is skilled with her treatments. Having been elsewhere for treatment, I've found Kay to be head and shoulders above the rest. I cannot recommend Kay enough. Don't waste your time and money going elsewhere. Kay is THE best in the north west!

Karina Kaye
5 years ago

I've known Kay for a long time and have been receiving treatment for anxiety and other issues over the years. I cannot recommend enough. If you're thinking about acupuncture treatment, go see Kay Lam!

Sally Robinson
5 years ago

I started going to see Kay as I’d heard accupuncture could help me to conceive. I was 41 so was willing to try everything. I started seeing Kay in September 2017 with weekly sessions and on October 19th I found out I was pregnant! Before seeing Kay I had fertility tests done at a clinic and the only thing they could come up with as a barrier was my age. I was watching what I ate and stopped drinking alcohol so I thought my body was in quite a good state to conceive. Kay picked up on things that might have been preventing me from conceiving and I was willing to change. With a few adjustments to my diet and some supplements along with the very relaxing accupuncture - I was pregnant! After this had sunk in I then worried about sustaining the pregnancy as I’d heard of so many women who hadn’t. I continued to see Kay throughout my pregnancy and can honestly say I felt brilliant. I gave birth to a perfect little boy in June age 42 and need to get back to see Kay asap. Thanks so much Kay - accupuncture is amazing!!! Sally xxx

Mark Britton
5 years ago

I can honestly say Kay is the only person who has ever been able to get rid of my low back pain. Thank You so much.

Becky Johnson
5 years ago

I started seeing Kay about a year ago as had been struggling to conceive. I had weekly sessions and within 3 months had fallen pregnant. I have recently given birth to my son and I honestly can’t thank Kay enough for all her help and support throughout. Could not recommend highly enough.

stuart bailey
5 years ago

Mike Smith
5 years ago

When I first went to see Kay I was extemely nervous. She has calmed me down and helped me to get my self confidence back and I am even driving again. The treatment is so relaxng in lovely surroundings and Kay is so professional and caring. Highly recommended Jean Smith

Diane Reddihough
5 years ago

She is brilliant, has helped with allergies,migraines, sports injuries and pregnancy for me. Highly recommended.q

Aly L
6 years ago

I have been seeing Kay for a while now relating to various issues. Not only has the treatment worked and continues to work but Kay has given me advise that has helped me feel better in myself. I would recommend Kay with full confidence that she does her best and can help anyone. Thanks Kay 😊.

marcus parker
6 years ago

A great help with my shoulder problems. Pain has eased and I have better mobility. Kay is very helpful and her advice was most useful.

STEPHEN MARTINDALE
6 years ago

Amazing results.Severe life limiting leg pain which, despite numerous investigations, remained undiagnosed now resolving......I cant thank Kay enough.

I had to have ivf to get pregnant I went to Kay 6 months prior to my treatment, she is a lovely person and really helped me . I had a lot of anxiety and other issues as well as the Ivf treatment. I went to Kay whilst going through the treatment as well I felt so much better my anxiety was controlled and I completely believe the only reason I am 22 weeks pregnant is because of her . She knew I was pregnant just from my pulse incredible person. I got pregnant first time with Ivf and her strong knowledge in this area supported me . Thank you x


I highly recommend Kay Lam’s Traditional Chinese Medicine acupuncture clinic. She is extremely skilled, thorough, friendly and practises in a comfortable and relaxing treatment room. I have previously had a very positive experience of TCM acupuncture elsewhere, but when I needed to find a new acupuncturist, nothing could have prepared me for how much more profound my response has been to Kay’s treatment so far. At my first consultation, I was asked to provide my complete medical history and, delving in to it, she was quickly able to build up a picture of my main problems and then the detail of what lies behind them. My overall diagnosis was the same as I have learnt before, but Kay offered me a much more in depth explanation of the interplay between issues in different parts of my body, causing the various symptoms I am experiencing. These are being addressed in turn at each of my subsequent appointments. At the beginning of each treatment I am examined thoroughly to ensure the treatment each week is highly focused on what needs to be tackled as our health is an ever-evolving picture, being influenced by many things week by week. We have quite a mountain to climb to improve my depleted state in order to restore my health, but I have renewed positivity that there are, to Kay’s expert knowledge, relatively simple explanations to my symptoms and, more crucially, there are solutions! I am now very hopeful and trusting that in time, I will be able to reduce and stop taking the western medications that yield intolerable side-effects. That acupuncture needles can be far more powerful than medication astounds me and the only ‘side-effect’ – and I hesitate to call it that as we normally think of side-effects as being negative which this is not – is that I sometimes feel somewhat sleepy afterwards, but in a good and restful way! Indeed, should you need any further convincing as to whether acupuncture is right for you, let me just say that in Kay’s hands, I have found TCM acupuncture to be mind-blowing. As an example, I had been having frequent and uncomfortable palpitations, a fast pulse and breathlessness on minimum exertion, such that I was beginning to think that I must have a serious heart issue. Where western medicine has not offered any explanation, Traditional Chinese Medicine has quick answers and a cure! I have not had another palpitation since my very first treatment at Kay’s practice! That in itself, in my opinion, is stunning, but represents in a very tiny way only, just how amazing proper TCM acupuncture is, administered so expertly by Kay Lam. That is why I recommend this clinic very highly. Oh and are you worried about the needles? They are so incredibly fine that you hardly feel a thing. It just feels like a little flick on the skin and really isn’t an issue!

Ruth L. Chorley

Kay has helped me to get pregnant twice without IVF after giving up all hope of having a family. I would say to anyone who wants to try Acupuncture for fertility go to Kay. She is dedicated and so positive she gave me a real lift and has been a very big influence in my life giving me hope for a positive future. A lovely person who I must admit can be very straightforward, but gets her point across and allows you to take it in. When I realised, after she carefully explained how my system was functioning that I was not really in the best state I could be in, I changed and followed her advice. A wonderful person who will do a lot to help you, skilled, careful, the best. I have my family now and she has seen several of my friends of whom most have conceived. Thank You so much Kay.

Mrs H (Preston)

One of the best ever !!!! Seen Kay over the past few years for back pain, always have amazing results ,great understanding and careful treatment has done wonders for me

Attiya. M. Greater Manchester

I has never had acupuncture until I went to see Kay for a massage. I got a warm welcome and tried some acupuncture to help relieve my stress along with nutritional advice. I would highly recommend treatment with Kay as it has helped to ease my period pain and headaches.

N. M. Preston

Kay is by far the best acupuncturist I have seen (having seen several over the years). I highly recommend going to see her for ANY health concerns you may have. She is thorough, professional, friendly and always keen to try a new approach or delve deeper into what may be the under lying problem. I often arrive with differing ailments or conditions and leave with them having vanished, she is brilliant!

JT Bury