Kay’s Patient Reviews

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Elle G

I highly recommend Kay. Since my very first treatment I have felt listened to and welcome at her clinic. Kay is knowledgeable, friendly and brilliant at what she does!

★★★★★
Jennifer kay

I would like to thank Kay for the big difference she has made to my life and overall wellbeing. I suffer from terrible Arthritis pain and have been seeing Kay over the past couple of months and the difference its made is amazing. I am feeling human again and able to actual live life. Kay is very professional and kind and i would not hesitate in recommending her to anyone suffering pain. Thankyou again Kay ❤️

★★★★★
Poppy Kay

I can’t recommend Kay Lam Acupuncture enough! From the moment I arrived, I felt completely comfortable and well looked after. Kay was incredibly professional, knowledgeable and genuinely caring, taking the time to listen properly and explain everything throughout the treatment. The whole experience was relaxing and reassuring, and I noticed a real difference after my treatment. It’s clear that Kay has a wealth of knowledge and takes great pride in what she does. If you’re considering acupuncture, I would absolutely recommend giving Kay Lam Acupuncture a try. 5 stars without a doubt! Thank you ⭐⭐⭐⭐⭐

★★★★★
Ben

I cannot recommend Kay Lam Acupuncture enough! I was a bit nervous as a first-timer, but Kay immediately put me at ease with her calm demeanor and thorough explanation of the process. The clinic is spotless, peaceful, and truly relaxing. I went in for chronic back pain and have seen a massive improvement after just a few sessions. Kay is incredibly knowledgeable and takes the time to listen to your concerns. If you are looking for a skilled, caring, and professional acupuncturist, look no further!

★★★★★
Georgina Crook

I’ve been coming to Kay since January and what a difference she’s made. Not only making me feel more like myself after a distressing period using acupuncture but also being a brilliant listener and wanting to know about it all. Nothing is ever too much and I must say she is extremely professional in all that she does from the minute you walk in to the time leaving at the end of your appointment. Highly recommended - you will not be disappointed!

★★★★★
Elaine Brown

Would deffinatly recommend her. Excellent and very helpful.

★★★★★
Kerry Fisher

Kay Lam is an exceptional acupuncturist who has completely transformed my life. I’ve suffered with knee pain for years, and nothing ever brought lasting relief—until Kay. Her professionalism, skill, and genuine care are unmatched. She listened, understood the root of my issues, and treated me with precision and confidence. For the first time in years, I can move without pain or hesitation. Kay hasn’t just improved my knees; she’s given me back my comfort and freedom.

★★★★★
Priya & Dad

I’ve had a bad back for years, and my acupuncture session with Kay Lam was the first thing that made a real difference. The service was excellent—friendly, organised, and highly professional. Kay listened carefully, explained everything clearly, and delivered treatment that eased pain I’ve carried for far too long. An outstanding experience from start to finish.

★★★★★
Edward Collins

I went to Kay Lam Acupuncture after having a disappointing experience at another practice. Kay is very knowledgeable, assessing your health at each appointment and applying the treatment to your current health needs. I am so happy to have found Kay and look forward to my appointments, as I feel my overall health and wellbeing has improved whilst attending her clinic. Highly recommended

★★★★★
Bernard Crompton

Absolutely first class treatment. Friendly and very knowledgeable lady. Excellent treatment rooms, nice and warm, spotlessly clean. Four weeks treatment have seen a huge improvement to my problems. Highly recommended.

★★★★★
richtea123

Kay is a master of her trade. I visited her for late pregnancy lower back pain and it quickly disappeared. Granted, the treatment unlocked a different issue but we fixed this in the next session. She is incredibly knowledgeable and passionate about what she does and explained acupuncture perfectly to a newbie. She is friendly, approachable and makes you feel at ease. Looking forward to my next appointment and recommending her to everyone I know!

★★★★★
David

I have been suffering from an Edema of my feet, legs and lower thighs. In 5 weeks Kay has managed to relieve symptoms drastically, I am now on a journey to recovery and normality in my walking. I highly recommend her treatment and giving me my life back.

★★★★★
Carol Davies

My back has been problematic for a good number of years and I have had intermittent sessions with Kay during this time. Recently I had a severe episode which crippled my mobility. After 5 sessions with Kay I am now fully functional again and I shall attend monthly as a maintenance regime. I would not hesitate to recommend her. She is very knowledgeable, personable and makes the sessions enjoyable.

★★★★★
April Martin

Kay is lovely to talk to and very knowledgeable, who would know that your tongue gives so much away about your health. I would recommend anybody to go and see her. 5/5

★★★★★
Manfred Laskowski

I went with a back problem which had been giving me problems for a few weeks with pain going down my left leg. After a consultation it was recommended that having a session of acupuncture would be the way forward. In a very serene setting I had three sessions and after each one my back eased up and got bette. No pains were felt when each needle went in and with the warmth of a heat lamp my back spasms soon eased.I would recommend the treatment for a bad back to anybody.

★★★★★
Helen Southworth

I have been seeing Kay Lam for acupuncture for some time now, and I have always found her to be highly experienced and knowledgeable in her field. She consistently provides thoughtful advice and genuine support, going above and beyond to ensure her clients feel cared for. I would highly recommend her services to anyone in need of acupuncture or holistic wellness support

★★★★★
Melanie Blackledge

Kay was fantastic and very well informative of the treatment and gave me lots of advice. After the treatment I felt relaxed and the pain over the next week started to subside. Highly recommend

★★★★★
Charlotte Parkin

I have been going to Kay for a few months now, this was initially with shoulder pain that I have suffered with for many years due to being a hair stylist however, she has also helped alot with anxiety and stress. Kay is very knowledgable with acupuncture but also takes the time to explain how eating certain foods can impact physical and mental health depending on your blood type. We always have a great chat and I always come out feeling relaxed. Thanks Kay. X

★★★★★
Lauren Corcoran

Kay is incredible!!! Not only is she skilled and extremely knowledgeable in what she does, she is also a really great person and I enjoy my sessions with her immensely. I have visited multiple acupuncturists and I have never had such a great experience than I have with Kay. Kay has brought down my stress levels and increased my energy levels, I feel so much calmer and happy. My partner has noticed the difference in me and has also started to see Kay too. We feel very thankful to have found her!

★★★★★
Scarydiplomat (Lewray)

I have seen Kay for some acupuncture treatment to help with my sleep pattern and energy levels I would recommend Kay Lam to anyone that's need acupuncture treatment

★★★★★
Josh cowburn

I went to Kay after visiting a couple of other local Acupuncturists. Kay could tell just from looking at my tongue my symptoms! I have had TCM Acupuncture before but never got the detailed information from anyone else like Kay. She’s excellent, knowledgeable and so keen to help to try to get you balanced out and back on track. I wasted a lot of time going to other people and wish I had known about her before. Life changing and I cannot thank her enough for her support and positive energy. Many thanks Kay Lam you literally gave me my life back.

★★★★★
Catherine Charnley

I have been having acupuncture with Kay on and off for 3 years whilst undergoing fertility treatment. Kay has a lot of knowledge and experience and I always come away feeling relaxed. I believe that the acupuncture helped me have my little boy and I could not be anymore grateful. Would recommend Kay and acupuncture to anyone who has pain or a health issue as it can really help. Thank you so much x Catherine x

★★★★★
samantha boardman

Amazing knowledge, she takes the time to talk you through, making it a friendly, calming atmosphere. Definitely recommend to anyone

★★★★★
Kate Dugdale

Fantastic service, always relaxing and very informative. Would definitely recommend

★★★★★
Jill Skermer

Having had spinal fusion in June 2021, I have constantly been searching for a way to manage pain in my lower back other than turning to prescription medications. Kay has been an integral part to managing my pain by having regular acupuncture sessions. Her knowledge and expertise is second to non. My pain has certainly reduced and in turn my wellbeing. Looks like you're stuck with me for the foreseeable Thanks Kay 😊

★★★★★
Anna Sherliker

I have had 3 treatments from Kay so far and the physical changes I feel have been amazing. I would recommend to anyone struggling with a health condition to try Kay out. Kay treats you as an individual and assesses your health at each appointment and then applies the treatment to your current health needs. Thank you Kay

★★★★★
R Hordern

Kay is amazing. She is friendly, knowledgable and highly skilled. She always makes me feel at ease and her holistic and open approach to treatment means I feel confident and in control of my own health. I definitely recommend Kay Lam.

★★★★★
John Wild

I've had back problems for 2 years now. I've tried chiropractor , physio , and the doctors with not much luck. I tried acupuncture for the first time and it really has helped. An added bonus is the kay knows how to read tounges !! Which revealed my diet was shocking. I took her advice and noticed a big difference in myself. After only two sessions I can feel the difference in my back , and as for my diet I have lots more energy and just feel much better. Highly recommended. Thank you.🙂

★★★★★
Delia MacMillan

I first went to Kay to see if acupuncture would help me recover from a long-standing heel injury, which was making me feel quite low. A few months later my heel is much better and I'm feeling much more healthy and positive. Kay is a very caring and empathetic acupuncturist, with a wide ranging knowledge of nutrition and mycology (amongst other subjects) as well. Alongside the acupuncture benefits, I've learned a lot from speaking with her during my treatments. Highly recommended!

★★★★★
Jane Perry

I had my first appointment with kay last week to see if she help me with my tinnitus. On my first visit kay picked up with other conditions that I have. After having two session's of acupuncture I am a lot calmer and that is helping my tinnitus, I had also has the best night's sleep in a very long time, after yesterday's treatment. I know I have a long way to go to get myself back on track with Kay's treatment my health and wellbeing will improve.

★★★★★
Karen Straszewska

Very friendly and helpful, loads of info that I can utilise in my lifestyle to improve my digestive Health…Thankyou so much!

★★★★★
Hannah

I went to Kay initially for fertility issues as I was starting treatment. Once I had my initial assessment it was clear there was a lot of work that needed to be done. I had lots of stress, anxiety and inflammation as a result. Not only did Kay help through acupuncture, she also gave me advice on nutrition, supplements and general lifestyle changes. I feel so much better within myself and I have a lot more energy. It has also really helped me through my fertility treatment. I always leave feeling calm and relaxed. Kay’s knowledge and commitment is truly outstanding. I honestly can’t thank her enough, she always goes above and beyond. If you are unsure about acupuncture please just try it, you really won’t regret it.

★★★★★
Vicky Bennett

I have been going for accupuncture with Kay for over 3 years. Initially to relieve endometriosis pain, back pain & fertility issues. I have suffered since I was 15 (I’m now 41) I noticed very quickly my pain easing & I began having lighter more regular periods, sleeping better & my anxiety improving. I also took her advice on foods to avoid & which supplements to take. I caught covid in Nov 21 and was so poorly for 3 weeks, unable to get out of bed. Once I could, I went to see Kay thinking I’d never fully recover, I couldn’t take deep breaths or get up the stairs, but after 1 session I turned a huge huge corner, I continued to rest & after a second session I was back at work part time. I went weekly & within 4 weeks my breathing was back to normal. After 3 years of trying for a baby I became pregnant naturally after a short time of having accupuncture. Sadly, I lost the baby at 6 weeks, but through accupuncture Kay had already suspected something deeper was going on, so I went to the gp for certain blood tests and I found out I was miscarrying due to a blood condition which was causing inflammation in my body & blood clots. I continued with accupuncture reducing the inflammation and in August of last year I became pregnant with our miracle baby. Kay saw me weekly, each time after a session she would listen to my pulse reassuring me baby was fine & could tell the sex of baby as soon as 6 weeks pregnant! I gave birth almost 3 weeks ago to a beautiful baby girl and I know for certain that without Kay’s knowledge, understanding, commitment & support I would not have had the healthy pregnancy, birth & beautiful baby I have. She is now helping me recover from a section through accupuncture. I had an infection in my scar, Kay did needle points in that area and the infection has just cleared. In the 3 years of going to see Kay, I now class her as one of my closest friends. This is not just a job to Kay, her compassion & kindness to helping others such as myself are shown through her commitment & dedication to helping you get the results you want. Accupuncture, for me has become a part of my life. It has improved my quality of life, my anxiety and helped complete my family. To those who are debating accupuncture, please don’t hesitate as I am proof that Kay can literally change your health & your life. To Kay- Thank you will never seem enough. We will be forever indebted to you. You are an incredible person. Thank you so much for everything. Vicky xx

★★★★★
Ammer Shah

Kay Lam, Acupuncturist Extraordinaire! uses her superb and amazing needling skills to help keep my Mother well. She treats my Mother like her own Mother, even before the treatment starts she makes you feel healed as she cares so deeply about her patients. My Mother feels like a Million dollars under her care with her pains, tinnitus & digestion issues substantially improved and reduced. Apart from the acupuncture side she has vast amounts of knowledge on nutrition and supplements and she imparts this with a kind down to earth manner. The Lamberts range of supplements are brilliant, my Mother uses them regularly to help keep digestion issues at bay. Even though their is a language barrier(my Mum is Pakistani, can(mostly) understand but is not fluent in speaking the english language, with Kay she has no problem, Kay talks direct from Heart to Heart. We've experienced other acupuncturist but Kay is on another level entirely! My Mother worries & prays for Kay like her own daughter and Since finding Kay we never feel despondent about a health concern.

★★★★★
Melanie Iddon

After suffering with chronic migraines for years and taking strong medication daily that was affecting my daily life I decided to search for some alternative therapy. Having never tried acupuncture before I went along to my first appointment with a very open mind. Even after my first consultation and treatment Kay advised me to change my diet. I found that I had some quite instant results positively affecting both my headaches and migraines as well as my daily life. Prior to my treatments I was suffering extreme fatigue, digestive problems and depression. I would highly recommend Kay, I'm now three months in and have never felt better both physically and mentally. The migraines have reduced dramatically, I have so much more energy and I've found the new diet has eliminated my IBS and gut issues.

★★★★★
John Murphy

Never used alternative therapies before but after suggestion, consulted Kay about varicose veins. My black & blue leg seems to be a healthier colour and the swellings have eased. Can't do any harm to try.

★★★★★

I highly recommend Kay Lam’s Traditional Chinese Medicine acupuncture clinic. She is extremely skilled, thorough, friendly and practises in a comfortable and relaxing treatment room. I have previously had a very positive experience of TCM acupuncture elsewhere, but when I needed to find a new acupuncturist, nothing could have prepared me for how much more profound my response has been to Kay’s treatment so far. At my first consultation, I was asked to provide my complete medical history and, delving in to it, she was quickly able to build up a picture of my main problems and then the detail of what lies behind them. My overall diagnosis was the same as I have learnt before, but Kay offered me a much more in depth explanation of the interplay between issues in different parts of my body, causing the various symptoms I am experiencing. These are being addressed in turn at each of my subsequent appointments. At the beginning of each treatment I am examined thoroughly to ensure the treatment each week is highly focused on what needs to be tackled as our health is an ever-evolving picture, being influenced by many things week by week. We have quite a mountain to climb to improve my depleted state in order to restore my health, but I have renewed positivity that there are, to Kay’s expert knowledge, relatively simple explanations to my symptoms and, more crucially, there are solutions! I am now very hopeful and trusting that in time, I will be able to reduce and stop taking the western medications that yield intolerable side-effects. That acupuncture needles can be far more powerful than medication astounds me and the only ‘side-effect’ – and I hesitate to call it that as we normally think of side-effects as being negative which this is not – is that I sometimes feel somewhat sleepy afterwards, but in a good and restful way! Indeed, should you need any further convincing as to whether acupuncture is right for you, let me just say that in Kay’s hands, I have found TCM acupuncture to be mind-blowing. As an example, I had been having frequent and uncomfortable palpitations, a fast pulse and breathlessness on minimum exertion, such that I was beginning to think that I must have a serious heart issue. Where western medicine has not offered any explanation, Traditional Chinese Medicine has quick answers and a cure! I have not had another palpitation since my very first treatment at Kay’s practice! That in itself, in my opinion, is stunning, but represents in a very tiny way only, just how amazing proper TCM acupuncture is, administered so expertly by Kay Lam. That is why I recommend this clinic very highly. Oh and are you worried about the needles? They are so incredibly fine that you hardly feel a thing. It just feels like a little flick on the skin and really isn’t an issue!

Ruth L. Chorley

Kay has helped me to get pregnant twice without IVF after giving up all hope of having a family. I would say to anyone who wants to try Acupuncture for fertility go to Kay. She is dedicated and so positive she gave me a real lift and has been a very big influence in my life giving me hope for a positive future. A lovely person who I must admit can be very straightforward, but gets her point across and allows you to take it in. When I realised, after she carefully explained how my system was functioning that I was not really in the best state I could be in, I changed and followed her advice. A wonderful person who will do a lot to help you, skilled, careful, the best. I have my family now and she has seen several of my friends of whom most have conceived. Thank You so much Kay.

Mrs H (Preston)

One of the best ever !!!! Seen Kay over the past few years for back pain, always have amazing results ,great understanding and careful treatment has done wonders for me

Attiya. M. Greater Manchester

I has never had acupuncture until I went to see Kay for a massage. I got a warm welcome and tried some acupuncture to help relieve my stress along with nutritional advice. I would highly recommend treatment with Kay as it has helped to ease my period pain and headaches.

N. M. Preston

Kay is by far the best acupuncturist I have seen (having seen several over the years). I highly recommend going to see her for ANY health concerns you may have. She is thorough, professional, friendly and always keen to try a new approach or delve deeper into what may be the under lying problem. I often arrive with differing ailments or conditions and leave with them having vanished, she is brilliant!

JT Bury